Thinking Aloud
Eight Ways To Be A Better Customer This Holiday Season — And Get Better...
Especially during the busy holiday season, customers wait on hold for an eternity. Complaints go unanswered. Salespeople and customer service providers seem more like Scrooge than Santa's helpers. If you think customer service has taken a nosedive, you're right, says Ron Kaufman — but there's a lot you can do to change that. Read on for his tips for being a better customer.
The Music Industry In 2014: An Unfair Marketplace?
As much as music enthusiasts and artists would like to romanticise about the music industry, in the last decade it has become more numbers driven than ever. For example, while Spotify’s growth has sky-rocketed this year, their royalty share is far from doing the same
Does Your Culture Reward The Lazy Brain? Five Ways to Override This Natural Human...
In today's globally competitive environment, successful organizations must constantly learn, adapt, and innovate — but that's easier said than done when the human brain prefers
operating in low gear. Here, Professor Edward D. Hess explains how to snuff out "lazy thinking" so that your people can begin generating and implementing new ideas.
5 Lies CTOs Tell To Feel Better About Coding
If you're the CTO you shouldn't be coding, says Jinesh Parekh, CEO of Ruby on Rails consulting shop, Idyllic Software. A CTO has a whole new set of responsibilities to take care of that do not involve coding.
How Successful Companies Utilize Technology
The most successful companies are leveraging technological advancements to their advantage by interpreting data to strategically build a customer’s purchasing experience, improving life with innovation, and increasing brand visibility via digital platforms.
Three Reasons Why The Affordable Care Act Is Great For Entrepreneurs
In the past, the fear of losing their health insurance and the cost (and hassle) of providing it to potential employees have kept would-be entrepreneurs stuck in unfulfilling jobs.
Thanks to the Affordable Care Act, these barriers are gone.
Why Every Business Needs A Consultant
No company is perfect and gaining access to not only an expert opinion but also the assets that consultants have at their disposal can be invaluable to the improvement of a company’s internal processes, says Joel Freimuth.
The Common Growing Pains Of Business (And How To Deal With Them)
Not all growing pains of business are ones which you can simply throw money at and hope that it all works out (as per examples). It’s not just you that needs to be ready for these changes but each and every individual at the business.
11 Tips To Help Reluctant Networkers Survive, Connect, And Thrive At Holiday Parties
The holidays are a great time to rekindle old professional relationships and make new ones — but if you’re not a natural connector, you may be resigning yourself to another season of nursing a glass of punch in the corner. Here, Alaina G. Levine shares 11 tips to help you network productively and (relatively) painlessly during this year’s holiday events.
Overcoming The Struggles Of Enterprise Mobility
By Nuno Pereira, Director APAC, OutSystems
It’s not easy being a developer. Back in the early days of personal computers and workstations, the average developer...
Want To Survive The Coming Tech Tsunami? Overcome Your “Humanness”
Well over half of Americans are at risk of losing their jobs to computerization in the next few decades. To stay relevant, says Edward D. Hess, we'll have to "de-humanize" ourselves by overcoming qualities that hold us back from becoming the best thinkers and learners we can be.
Why Flexible Working Is A Win-Win
by Ian Cowley, managing director of www.cartridgesave.co.uk
You may have noticed that the world doesn’t work 9-5 any more.
Regardless of what a company’s business is, chances...
Apple Pay Brings Promise of POS Security for Some Businesses, Doubt for Others
America is becoming all too weary of the lack of safety and reliability of both credit cards and POS systems — and for good reason. Some experts, however, think Apple’s new “Apple Pay” feature may put an end to such system intrusions.
Reasons Why China Android Smartphones Are Trending In The Smartphone Market
Over the last few years, the smartphone market has greatly changed. Major mobile phone brands like Samsung and Apple have been leading the premium smartphone market with innovative and captivating products and designs - but all that has been lately matched by other upcoming mobile phone brands.
Four Tips For Creating A Successful E-commerce Website
When it comes to creating a website that will not only attract customers, but also keep them coming back for more, e-commerce company owners may be at a loss. If you're one of those, Nikole Haiar, Director of Marketing at Hostway Services, Inc., offers tips on how to establish a website that will position your e-commerce brand for success.
Innovation: The Key To Entrepreneurial Success
Unleashing creative thinking helps drive businesses forward, improve customer value propositions and identify new opportunities that deliver on the needs of our ever changing customers. How do you drive innovation in your organization's culture? Dr. Karen Reddington, Regional Vice President of FedEx Express, South Pacific shares her thinking.
Why Two CEOs Could Be Better Than One
In the movie the Lord of the Rings, what if Sauron had used both eyes? Would the quest have succeeded? Likely not. Not that Oracle is the Dark Lord Sauron, but having a co-CEO is the equivalent of using two sharply focused eyes.
Catch Them On Thanksgiving, Convert Them Into Customers By Christmas
SMBs must formulate a well-thought-out online presence and sales strategy that covers all of the bases. Even with the holidays less than a few weeks away, there thankfully is still enough time to prepare and reap the benefits, argues Gil Ilani, CEO of Camilyo.
How Mobile Payment Will Impact The Growth Of Mobile Commerce This Holiday Season
It is vital to retailers and small businesses to recognize the fact that shoppers using mobile payment methods are out there, and need to vie for attention and utilize all the tools at their disposal to increase market share, argues Scott Hirsch, founder and CEO of Appsbar.
5 Ways To Optimize Ecommerce On Small Business Saturday
While Small Business Saturday was originally aimed to persuade consumers to buy local at retail locations, you can still take advantage of this holiday with your eCommerce store. Rey Pasinli, Executive Director of Total-Apps offers a few tips.
Real Estate Tech Startups Proving To Be Successful
Real estate tech startups are changing the way traditional real estate markets have been doing business for decades.
11 Ways Virtual Offices Can Increase Your Productivity
Operating a virtual office and having a remote workforce can increase your organizations productivity exponentially. Deanna Ayres, SEM Strategist and Community Outreach Supervisor at The Marketing Zen Group, shares 11 ways using a virtual office helps you stay competitive and productive with your business.
Writing An Executive Summary
Key to any early stage fundraising effort is a well-crafted Executive Summary, or Exec Summary. This succinct document describes your new venture and preemptively addresses fundamental questions that prospective investors will have. Ralph (Buddy) Arnheim, partner at Perkins Coie shares what a good one should look like.
C-Suite Tsunami: The Skills That Could Sweep Women To The Top In A Tech-Dominated...
As robots and smart machines take over our workplaces, many employees will be displaced. But while this news will be worrisome for many, Professor Edward D. Hess notes, it
could be great for women and may even sweep them into the C-suite.
The Benefits Of Being A Female Entrepreneur: Baking Your Cake And Eating it Too
Entrepreneur, founder and CEO of MissNowMrs.com Danielle Tate offers insight on the benefits of being a female entrepreneur.
Addition Of Motorola Turbocharges Lenovo’s Rise Through The Global Smartphone Market
With the acquisition of Motorola complete, Lenovo will assume the leading role in emerging smartphone markets, says Jack Narcotta, Devices Analyst at Technology Business Research.
Why Your F&B Business Should Consider Expanding Online
Over the past few years, Singaporeans have grown to appreciate the convenience and enjoyment of buying their non-perishable grocery items online, sharesMr Shingo Okamoto, Head of E-Commerce (EC) for Rakuten Singapore.
Have Insurance Claims Risen In The Last 5 Years?
Almost a quarter of home insurance claims are made as a result of the weather, for instance flood and storm damage, annual weather patterns play a large part in determining the scale of home insurance claims made that year.
Five Ways Your Business Can Benefit From Cloud Computing
Cloud-based software is fast-becoming the preferred choice for businesses seeking convenient and affordable ways to manage important data and run business applications, saysMatthew Edenhofer, Director of Information Technology at Balboa Capital.
The Age Of The Entrepreneur: 5 Current And Future Trends
From cloud computing to crowdfunding, entrepreneur and CEO of Sqeeqee.com Jenny Q. Ta discusses what is shaping the entrepreneurial landscape.