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How To Market Your Food Product Effectively

by Emily Smith, professional market analyst and writer for The Label Company Making your product stand out of the crowd is quite challenging. The challenge is more when...

5 Ways Small Business Owners Can Improve Their Agility In The New Year

The New Year brings new events that may positively or negatively affect your business. Known events are possible to plan for in advance. Taffy Williams, author of "Think Agile: How Smart Entrepreneurs Adapt in Order to Succeed" shares some agile activities may help you be more prepared in the New Year.

Are Your Customer Service Scripts Naughty Or Nice? Five Quick Responses To Customer Complaints.

The last thing a stressed, dissatisfied customer wants to hear you say is:"You're wrong." Ron Kaufman, author of ”Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet“, offers a few quick scripts to use when responding to customer complaints.

Cash Flow Matters: Accounts Receivable Financing Fuels New Model Of Working Capital

When it comes to cash flow your start-up needs are typically in direct opposition of your customers, as each entity works to manage its own working capital requirements. It’s this battle to control the stop and go nature of start-up cash flow that is driving growth in accounts receivable financing, also known as factoring, says Jeff Bell, senior vice president of eCapital.

Improving Your Sales Reps’ Performance

In order to increase conversion numbers and boost the bottom line, sales reps need to accomplish the following tasks in the first quarter: reduce response rate, increase lead follow up, learn how to sell themselves first, personalize, says John McGee.

Why Employer-Sponsored Health Insurance Is A Thing Of The Past And What You Should...

The passing of the Affordable Care Act made it official: The era of group health insurance is over. And whether you’re an employer, employee, insurance broker, or some other type of trusted adviser, it’s time to leverage the huge opportunities that come with this new reality. Authors Paul Zane Pilzer and Rick Lindquist explain what you should do right now.

10 Tips for Effectively Handling Customer Complaints During The Holiday Rush

The holiday shopping season is a veritable minefield of potential customer complaints. Ron Kaufman offers advice on how to handle those complaints so that your unhappy customers become customers for life.

How To Prepare Your Business For Black Friday

Carla Freberg, Sales Manager at Vendor Services Group of Balboa Capital shares some real-world strategies to make the busiest shopping day of the year a huge success.

Primary Problems with Enforcing Non-Compete Agreements

Just because an employee has signed a non-compete agreement does not make the agreement valid under the law, says Yasir Billoo of Golden & Grimes LLP. Beware of these issues before you require an employee to sign an agreement that may turn out to be unenforceable later.

The Learning Curve: Your Company’s Only Sustainable Competitive Advantage And How To Develop It

Old-school competitive advantages that depend on all-knowing leaders and better mousetraps are dead. In today’s competitive, rapidly evolving global marketplace, says Professor Edward D. Hess, the only way to develop and sustain a competitive advantage is to create a “learning organization.” Here, Hess explains what that means and shares four key points to keep in mind as your company makes the transition.

Three Ghoulish Blunders SMBs Make Applying For SBA Funding

Despite their attractiveness, acquiring an SBA loan can be a trick not a treat, especially for business owners that aren’t organized or don’t pay attention to the fine print. Evan Singer, General Manager for SmartBiz, shares three frequent bogeymen that can trip up a small business that wants an SBA loan.

7 Reasons Businesses Need Expert Online Visibility

SMB brands are damaging their own success by not having an online presence. Because just having a website is not enough, Russell Wallace, founder and CEO of 29 Prime, Inc. shares 7 reasons why such presence is a must.

Five Sales Tips For Entrepreneurs To Close More Deals

It is critically important to overcome fears of rejection and embrace a positive attitude toward selling if you want real success. Here are five key sales tips for entrepreneurs as shared by Martin Limbeck, "NO is Short for Next Opportunity: How Top Sales Professionals Think".

Best Practices For Merry Marketing Campaigns

As the holiday season draws near, companies must use their website and email to their advantage to ensure that consumers have their brand in mind this holiday season, says Nikole Haiar, Director, Marketing Campaigns & Programs at Hostway Services, Inc.

4 Marketing Tips Every Startup Should Ignore  

The Web is laden with marketing advice, and it's not always easy to decipher which of it is the real deal and which of it is from people that have no idea what they’re talking about. To help you sort it out, Mark Ditteaux is the President and COO of Mark-it-Smart, Inc. shares a collection of some of the worst marketing advice on the Web. Don't listen to it.

Three Common Expense Tracking Mistakes

It seems like tax time is fraught with last minute scrambling to gather business records for those who claim business deductions. William Olsen, CPA, Co-founder and VP of Product Development at Deductr highlights three common errors in expense tracking will help you prepare better and have less tax time stress.

Ways To Give Your Website An Additional Competitive Edge

It is vital now more than any other year to ensure that the main website for your business stands out for the crowd. Here are just a few features which can be added to your professional website to give it that unique edge, provided by Chloe Hashemi, marketing consultant for film and video production company LAMBDA Films.

Test Drive Project Management Software To Know Its True Value For Your Business

How do you choose project management software which best suits your needs? Sharon Thomson, Business Manager at ProofHub gives some reasons why you should get a demo session.

How to Communicate Appreciation on a Tight Budget

Why is feeling appreciated so important in a work setting? Because each of us wants to know that what we are doing matters. Paul White, Ph.D., author of "The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People" offers a few ways to communicate appreciation and encouragement to colleagues in ways that don’t require a lot of money.

Essential Steps To Consider Before Launching An Online Store

Ready to dive into the world of ecommerce and set up a state-of-the-art web store? Woodgate, PR and marketing manager at Simtech outlines all hidden pitfalls online business owners should be aware of and the most essential steps to take before launching an ecommerce project.

Prospects Wanted: Six Tips To Drive More Traffic To Your Website 

Want to drive more traffic to your website? Mark Satterfield explains how to get the most bang for your buck when you purchase online advertising.

Seven Reasons To Bite Your Tongue In The Office

When it comes to behavior in the office, it’s important to err on the side of caution when you are establishing your professional image in the workplace. Diane Gottsman, modern manners and etiquette expert, and author of "Pearls of Polish, An Etiquette Guide for Today’s Busy Woman" offerssome tips and reminders to follow while you’re at work to keep your reputation intact and to avoid any turmoil with your peers.

Accepting Credit Card Payments: What You Don’t Know About Chargebacks That Can Hurt You

Any business that uses online payment systems and takes card payments, will be familiar with the fact that a chargeback is a result of a customer disputing a sale that has been charged to their card and requesting a refund of the money.

How To Earn Customer Loyalty

How does a company get repeat customers? How do they break through the din of competition? Well first they must recognize the importance of customer loyalty and then follow these 5 steps, says Gabriel Bristol, president and CEO of Intelicare Direct.

11 Signs Your Company’s Mood Has Soured — And What To Do About It

When your whole company is in a bad mood, employees don’t feel that they have a stake in its future—and that’s a problem. Here, Michael Houlihan and Bonnie Harvey explain how to turn a bad mood around by helping your employees develop an entrepreneurial spirit.

Five Expert Tips To Build An Online Travel Business

by Bob Diener, co-founder of Getaroom.com At first glance, the online travel business would seem to be conquered by entrenched players that have their reach...

How Project Management Software Can Help Your Startup

The right project management software can help a growing team focus on just that: growing. It can be the difference between having an efficient workflow on a productive team, or being a scattered organization that is constantly picking up the loose ends of lost projects and unassigned tasks, says Rob Bellenfant, founder and CEO of TechnologyAdvice.

Office Design Elements That Can Boost Performance

Create a space that feeds you, and you'll find you have the energy and motivation to get the job done, says Kerrie Kelly of Kerrie Kelly Design Lab.

Set It And Forget It: Seven Messages For A Seamless, Hassle-Free Marketing Campaign

If you’ve been avoiding creating an email marketing campaign for your business because you just don’t have the time, Mark Satterfield has some good news for you. He explains how to put your email marketing on autopilot.

Seven Tips For Surviving Uncomfortable Moments At Work

Embarrassing moments happen to all of us and it is the way that you handle that moment that sets you apart from the rest. Here are seven key tips from Diane Gottsman, modern manners and etiquette expert, and author of "Pearls of Polish, An Etiquette Guide for Today's Busy Woman", for how to handle any awkward moment with grace.