Professionalisms
Three Big Mistakes Companies Make With Their Customer-Facing Employees
When you need a sleek, compelling way to attract customers, your marketing team can deliver. But if they aren't factoring in the customer feedback they receive from your sales team, it could all be for naught. Michael Houlihan and Bonnie Harvey
explain why pigeonholing your salespeople is a big mistake.
Profiting From Resentment: How To Measure And Neutralize The “Bad Profits” That Drive Customers...
Nobody likes to pay for a subpar or overpriced product or for less-than-impressive service. When one of your customers is forced to do so anyway, you're making bad profits—and they may come back to bite you later. Jeff Sauro explains how your organization should handle them.
The Friend Zone – The Dangers Of Treating Employees Like Pals
While we have to be in tune with our employees’ personal lives, we also have to be equally aware of the drawbacks of the friendships that develop among key executives and their employees that can negatively impact business and professionalism, says executive leadership advisor Brian Fielkow.
6 Ways To Form Winning Business Relationships
A dissatisfied customer can cost your business more than revenue — it can damage your reputation. Jacqueline Whitmore, author of “Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals” shares six simple yet powerful business principles that will help you win relationships and earn repeat business.
Save Money With Tech Tax Incentives
by Stephen Fontenot, Marketing Communications Specialist at Hostway Services, Inc.
It’s that time of year again: Businesses and individuals alike are gathering their financial information...
7 Critical Questions To Ask Before Buying A Business
If you are seriously considering purchasing a business then you need to make sure you have as much information as possible before the final purchase. Andrew Cagnetta, CEO of Transworld Business Advisors recommends that you ask these questions.
5 Ways To Be A Leader In Social Commerce
In an age where consumers’ online attention spans are somewhere around 8 seconds, businesses must adapt quickly to keep up with the changing landscape. Tal Segalov, CTO & co-founder of Mintigo shares five key ways they can establish themselves as leaders in a social commerce revolution.
8 Scientific Steps For Hiring The Best Salesperson
CEO of Peak Sales Recruiting Eliot Burdett explains that a scientific approach is essential and why going with gut instinct is a recipe for disaster.
Choosing The Right Mobile Application Architecture
Nuno Pereira, Director APAC of OutSystems highlights four questions you should be asking when deciding on the right Mobile Application Architecture.
How Employers Use Social Media To Screen Applicants (And Why They Should Change Their...
Job applicants aren't the only ones who need to be careful about how they use social media during their job search. Indeed, Michael Klazema argues that employers also need to be cautious when deciding to take social profiles into consideration while making hiring decisions.
The Lender Perspective On Your Business Loan
In the current economic climate, getting the right business loan isn’t easy. Carl Faulds, managing director of Cashsolv shares the factors that banks consider when you make your application.
Six Steps To A Safer Workplace
When companies maintain a safe work environment, everybody wins. Tatiana Castano, Director of Training and Compliance at USA Mobile Drug Testing shares six tips for improving safety in the workplace.
Tips On Choosing A Control Panel For Your Web Hosting Environment
While pricing is not the only factor that is considered for choosing a right control panel, Greg Rockwood, the community and PR manager at Softsys Hosting, suggests looking at a few important aspects to consider while choosing the right panel which helps you in mitigating your hosting management.
How To Build A Killer Sales Attitude When You Feel Like Quitting
So how do you develop a killer sales attitude? An attitude that will get you back up when you get knocked down by objections, price comparisons, unethical tactics, and a host of other things? Dr. Alan Zimmerman, author of "The Payoff Principle: Discover the 3 Secrets for Getting What You Want Out of Life and Work" says you need to do four things.
8 Tips On Intercultural Communication And International Etiquette To Create Successful Business Relationships In...
Don’t leave your Asian business relationships, current or future, to chance or fate. As a global leader, make every effort to be culturally aware, says Sharon Schweitzer, J.D., author of "Access to Asia: Your Multicultural Guide to Building Trust, Inspiring Respect, and Creating Long-Lasting Business Relationships".
A Guide To What Happens After You File A Lien
The reason why people don’t quite understand what happens when they file a lien is because the recorder’s office has very complicated procedures. As soon as a lien has been filed, it is a public record.
9 Best Practices For Consultants To Improve Their Client Relationships
Good client relationships boil down to the same components that make for successful romances: communication, open-mindedness, humility, and, of course, results. Sona Jepsen, vice president of consultant relations at Fidelity National Information Services shares nine ways to build and maintain strong client relationships that lead to long-term commitments:
Is Your Company A Patriarchy? Seven Warning Signs To Watch For
Striving to make your organization "one big happy family" won't create the workplace utopia you hope for. Here, Daniel F. Prosser explains what a patriarchy is, why it's bad for your company, and how to tell if you've created one.
The 5 Types Of Franchisees
There are generally five main types of franchisees, and each is ideally suited to success in a particular type of business. Kyle Zagrodzky, president of OsteoStrong, looks at the five kinds.
Streamlining The Hiring Process: Three Areas All Businesses Should Focus On
Having a full understanding of the inner workings of the recruitment process will help you make a more informed decision on which areas should be improved upon. Here are a few common areas to consider improving upon.
What Startups Need To Know About Business Valuation
With the daily demands of running a business along with the financial pressures and challenges inherent in early-stage companies, a business valuation may not be the first thing an entrepreneur thinks of when he awakes each morning. But it’s an important consideration, especially for companies that plan to offer alternative compensation such as employee stock options, says Janet Chase of Kaufman Rossin.
Nine Career-Damaging Bad Listening Habits And What You Can Do About Them
Listening is the single most important job skill you can have in the 21st century. Ed Hess explains why. Here, he identifies some of our worst listening (or not listening!) habits and explains what you can do about them.
Why Only 13 Percent of Companies Successfully Execute Their Strategies
Some 87 percent of businesses fail to execute their strategy each year. Author of THIRTEENERS, consultant Dan Prosser explains why — and offers eight startling insights into human interaction, the hidden forces that drive leaders, and the astonishing power of the conversations we enable and nurture.
6 Ways OKRs Can Help Your Startup Achieve World Domination
Born out of Intel and then later fully actualized at Google with the help of John Doerr, OKRs (Objectives and Key Results) have ushered in a new goal-setting framework that empowers every size business — but especially new ventures — to set out and stay on the right path to drive organizational success. Kris Duggan, CEO and co-founder of BetterWorks, shares how startups can adopt that practice.
Theft In Your Own Business: Some Practical Tips
If you own a business and you've begun to hire employees, it's time to start worrying about employee theft, if only because there are some issues you should contemplate before serious problems arise.
Why You Shouldn’t Leave Your Social Media To A Niece Or Nephew
Or your son, daughter or even the kid down the street, insists Jay York, a social media strategist at EMSI Public Relations.
How To Make A Killing With An E Commerce Business
The trick with e-commerce isn’t forcing people to buy, it’s simply nudging them in the right direction. That’s what we’ll help you with today.
4 Tools Every Multichannel Seller Needs To Succeed
Multichannel retailers are just now getting started on their 2015 goals. Jake Gasaway, co-founder of Stitch Labs shares some of the top online tools and solutions that will help business owners stay on track and make 2015 a success.
Product Knowledge And Savvy Salesmanship Not Enough When Selling Internationally; Overcoming Cultural Differences Is...
When the boss says he is going to let you take the lead on the European account, don’t think the same old sales tactics you use to wow your American customers will work in Europe, says Martin Limbeck, “NO is Short for Next Opportunity: How Top Sales Professionals Think“. All sales professionals who sell internationally need to be well prepared and aware of cultural differences.
Hiring New Talent? Seven Ways To Spot Entrepreneurial DNA
Michael Houlihan and Bonnie Harvey explain why entrepreneurial DNA is the most important quality a job seeker can possess and share seven ways to identify it during an interview.