Professionalisms
Eight Reasons You Must Demonstrate The ROI Of Your Innovation Projects
We all know innovation is critically important, but too many decision makers are nervous about funding it after numerous failed projects. Jack and Patti Phillips say the key is to demonstrate ROI from the beginning — and the right methodology will solve all your biggest problems.
Introverts’ Best Practice Guide To Meeting People And Building Relationships
If you're an introvert, Jason Treu, author of "Social Wealth" and creator of Cards Against Mundanity shares some tips on how you can get comfortable with networking.
To Conquer Last-Mile Delivery, Retailers Need To Overcome These Challenges
Last-mile logistics goes beyond offering customers same-day delivery, and that's forcing retailers to rethink their entire omnichannel strategy. Jamie Gottlieb from Roadie explores the issues.
Twelve Ways To Build Better Client Relationships
Deeply connected, trust-based client relationships are rare. That's precisely why you should make creating and nurturing them a priority. Paul G. Krasnow reveals twelve insights to help you better engage with your customers, earn their trust, and win their business for life.
3 Tips For Treating Your Business Data With The Respect It Deserves
Business owners often don’t realize just how precious their data is until they can’t access it. Penny Garbus, co-author of "Mining New Gold — Managing Your Business Data" shares 3 tips on how to make the best use of your data and keep it safe.
3 Ways A Business Leader Gets People To Follow
Don Rheem, author of "Thrive By Design: The Neuroscience That Drives High-Performance Cultures", looks at three ways a company leader can get people to follow, and do so without being punitive and domineering.
3 Essential Ways To Build Online Customer Trust In 2018
KJ Dearie, product specialist and small business advisor at Termly shares three easy steps that online business owners can take to win back customer trust in 2018.
Servant Leadership In Action
Author of best selling "The One Minute Manager" Ken Blanchard says servant leadership is the only way to guarantee great relationships and great results.
Importance Of SEO For Startups
Jamie FitzHenry, founder of Grizzly says that if your business is only ranking on page 4 or 5 on a search engine, it is practically guaranteed that valuable leads are not finding you.
When Bitcoin Investment Adviser Relationships Sour
Cryptocurrency is a relatively new space where professional standards and regulatory frameworks are still evolving and coalescing, and as such investor-adviser relationships can become adversarial. Robert Long and Ross A. Williams, partners at Bell Nunnally & Martin LLP explores the issue.
3 Simple Tips From A CPA For Managing Your Online Business’ Finances
Paying attention to accounting processes right from the start is key to avoiding tax troubles and unforeseen cash problems in the future. Dustin Pfluger, Partner at BKM Sowan Horan, LLP shares 3 tips to properly manage the finances of your online business.
7 Tips For Entrepreneurs To Become Better Leaders
The skills of great leaders can be intimidating for many to take on, but with hard work and determination, it is possible. Dr. Alok Trivedi, author of "Chasing Success: Lessons in Aligned Performance" shares the seven characteristics that all strong entrepreneurial leaders possess.
Use The Way Of The Samurai To Master Listening Techniques
Approaching active listening as a Samurai warrior approaches an opponent can enable you to better handle conflict, express respect for clients and associates and, ultimately, transform into someone others look to as a leader. Cash Nickerson, author of "The Samurai Listener" shares how.
Calibrating Your Leadership GPS For The Era Of Hyper-Change
Leaders attempting to pilot their organizations into this uncharted territory will want to encompass these values - highlighted by Jeff Piersall and Eric Wright, authors of "Dogs Don’t Bark at Parked Cars: Your GPS in an Era of Hyper-Change" - that are driving today’s successful CEOs.
3 Step Brand Makeover: Make Purpose Your Brand
by John Izzo, PhD. and Jeff Vanderwielen, PhD., co-authors of "The Purpose Revolution: How Leaders Create Engagement and Competitive Advantage in an Age...
3 Ways Fast-Growing Startups Are Building Sales Teams Differently
The building blocks of developing a great sales team have not changed - recruiting, interviewing, hiring, training and development. However, the nuances within each discipline have modernized rendering the playbook from just last year irrelevant, says Keith Johnstone, Head of Marketing of Peak Sales Recruiting.
Leaders Can Be Principled And High-Performing At The Same Time – Here’s How
How can you become a more principled leader? Tarra Mitchell, author of “The Yoga of Leadership“ shares three things - which combined support both high-performing and principled leadership - inspired by kriya yoga.
4 Reasons Startups Fail And How To Avoid Them
Many startups fail, but some, despite all the impediments, succeed. Why do some succeed and others fail? Steve Owens, Founder and CTO of Finish Line Product Development Services shares the four golden rules successful startups are willing to follow what the unsuccessful ones do not.
Why Emotional Intelligence Will Become A Key Leadership Skill At Work
Soulaima Gourani, a lecturer, corporate counselor, and author, shares her insights about the future of work. According to her, emotional intelligence will become the most powerful asset in professional settings.
3 Reasons Saying ‘I’m Sorry’ And ‘Thank You’ Can Change Corporate Culture
Companies that train their employees in what are commonly referred to as “soft skills” are finding those efforts pay off in productivity and retention. Keith Martino, head of CMI shares three reasons why saying ‘thank you’ and ‘I’m sorry’ carry power in the corporate culture.
Boost Your Productivity – And Your Team’s – By Learning To Delegate Better
By not delegating well, you are not only making your own job more difficult, but you’re also negatively affecting your employees, says Martin Lanik, CEO of Pinsight and author of "The Leader Habit".
How To Change Corporate Culture In 6 Steps
As the world and circumstances change, a company's long-ingrained culture also needs to change – and that’s no easy task. Andi Simon, author of "On the Brink: A Fresh Lens to Take Your Business to New Heights" shares six steps for any business facing the need for a culture change.
Build A Stronger Culture by Giving Targeted Feedback
Feedback is an important part of a collaborative and effective culture. From the Millennial to the Veteran generations, they all have different ways to best receive feedback. Margie Mauldin, author of "Feedback Revolution" shares some tips for employers to best deliver generational-targeted feedback.
3 Reasons Why Meetings Are the Most Significant Part of Your Company’s Culture
Jessica Higgins, COO of gapingvoid.com says in her work designing and changing organization’s cultures, it’s impossible to ignore the blatant trend across all her data: meetings are a real issue in businesses today.
Humanization And Monetization Of Data
The statistical collection and analysis of the who, what, when, where, why, and how of human beings is data. When your company takes those insights and applies them to creating products, services, or anything that people will purchase, you’ve just created value out of data, says Daniel Haurey, president of Exigent Technologies.
Eight Reasons You Must Demonstrate the ROI of Your Innovation Projects
We all know innovation is critically important, but too many decision makers are nervous about funding it after numerous failed projects. Jack and Patti Phillips say the key is to demonstrate ROI from the beginning—and the right methodology will solve all your biggest problems.
Customer Success Metrics: More Than A Number
SaaS companies must invest in their relationships with their customers, determining what success looks like for each company and aligning on shared goals and metrics, says Allison Yount, Director of Customer Success at Scout RFP.
[Interview] Bo Zou, Toronto-Based Digital User Experience Specialist And Thought Leader
For the last 15 years, Bo Zou has been developing and executing experience strategy and design through all digital channels for companies like HeathWallace in Asia, and Crispin Porter + Bogusky in Canada, along with his own experience design studio in Toronto.
How To Get Better Results From Your Recruitment Campaign
Jerome Forde, founder of Forde HR Cloud speaks to some leading experts to get some tips for improving your recruitment campaign and provides some advice to help you achieve better results.
The Lost Art Of The Cold Call
In an age when computers are ubiquitous, it is easy to want to automate the selling of expert services. Software can have its place, but nothing replaces human contact when it comes to cold calling, says Tom McMakin, author of “How Clients Buy“.